Help centre
How can we help?
Practical guides for getting the most out of BeNotely. For extra help, reach out any time at support@benotely.com.
Getting started
From signup to your first booking
Bookings & calendar
How customers book and how your day runs
- How your customers book
- Why a time isn't showing on your booking page
- Your calendar, day to day
- Confirmations and reminders
- How the waitlist fills your cancellations
- Your booking terms
- Set your start time intervals
- When a customer books two services at once
- When a visit needs more than one team member
- Your reschedule, cancellation and no-show policy
- Closed dates and public holidays
- Time away for your team
- Rosters, rotating weeks and the dates that differ
- Calendar settings
- Repeat bookings
- Finding a booking
- Bring your bookings across
Services & products
Services, products, gift cards, packages and forms
- Add your services
- Import your services
- Processing time
- Add your rooms and equipment
- Group services into categories
- Price lists
- Products and stock
- Using a barcode scanner
- Bring your products across
- Sell and accept gift cards
- Sell packages
- Consent and consultation forms
- How customers use a package
- Import your gift cards
- Import your packages
- Build a form
- Send a form
- Where signed forms live
Your website
Publishing, domains and analytics
Payments & deposits
Protecting bookings and getting paid
Reports
Your sales and business numbers
Marketing & messages
Campaigns, SMS and consent
Your customers
The customer list and what it remembers
BeNotely Intelligence
What's worth doing, and the Monday brief
Plans & billing
The trial, the free plan and paying