Every customer, remembered
The first time someone books, they're in your customer list. Every visit, note, file and message lands on their profile.
Free to start, no card needed. Made in Australia.
Segments that sort your customers for you
BeNotely sorts your customers for you: new, regulars, due back, lapsed, top spenders. Pick one in a tap, or make your own groups for anything else.
Everything about the customer, on one screen
Open any customer and it's all there: visits, spend, notes, signed forms, files and messages. Book them or message them from the same page.
Your customers, brought across in minutes
Export your list from your old system, or paste it from a spreadsheet. Names, numbers, emails and last visits come across, and duplicates are skipped.
Find anyone from half a name
Search from anywhere in your dashboard. Part of a name, or a number in any format, and the customer comes up with their bookings.
Everything customer management should include
Your list is yours. BeNotely keeps it complete.
A profile is created the first time someone books. A walk-in takes seconds to add.
Preferences and things worth remembering, visible only to your team.
A photo, a scan or a document, kept on the customer's profile.
Every consent form they've signed, with the PDF, on their profile.
Likely duplicates are queued for you to check. Nothing merges itself.
Your customer list exports to a spreadsheet whenever you want it.
None of it works alone
The website fills the calendar, bookings build the customer list, the customer list powers the marketing, and the intelligence reads all of it.
Questions owners ask us
BeNotely's customer records build themselves from bookings and keep every customer's visits, spend, notes, files, signed forms and messages on one profile, with ready-made groups like regulars and lapsed customers for filters and campaigns.
Do I have to enter customers myself?+
No. Anyone who books online is added for you. Walk-ins and phone bookings take a name and a number.
Can I bring my list from my old system?+
Yes. Export a CSV from your old system, or paste from a spreadsheet. Last visits come across, so your regulars are still regulars.
Who can see customer notes?+
Only your team. Notes never show on the booking page or in any message to the customer.
What counts as a visit?+
Past bookings that weren't cancelled. No-shows are counted separately.
How much does it cost?+
There's a real free plan for one person: online bookings, your website and the AI assistant, no card required. Paid plans start at $29 AUD a month for one person taking bookings and from $69 for a team, GST included. Every new account starts with 30 days of everything switched on.
Is there a lock-in contract?+
No. There are no lock-in contracts and you can cancel any time. Your data stays yours.
Know every customer by name, from their first visit
Free for 30 days with everything switched on. No card, no lock-in contracts, and your booking page can be live in minutes.