Customers book themselves, day or night.
Your booking page, the AI assistant that answers in plain words, and a calendar that runs your day.
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Spa & massage booking software
Every room booked, without the phone
Online bookings, reminders, deposits and your spa's own website, working while you're in the treatment room.
Free for 30 days, no card needed. Built in Australia.
app.benotely.com
Everything included
The pillars of a well-run spa
One system, not a stack of subscriptions. Every pillar works from the same calendar and the same customer list.
Your calendar. Every appointment, managed.
See every appointment for the day, week or month, move one with a drag, and run the day from your phone.
Learn moreReminders sent for you, the day before.
Email and SMS with a link to move or cancel, and if they still don't turn up, the no-show fee charged in one tap.
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Deposits held when they book. Cards saved for the rest.
A deposit or a card on file, taken online when they book, refunded on its own if they cancel in time.
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Paid in full when they leave, receipt sent for you.
Checkout on one screen with tips and products, gift cards and packages, every payment on one page.
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Every customer remembered.
Profiles that build themselves: visits, spend, notes, signed forms and files, with regulars and lapsed customers sorted for you.
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Bring them back, and bring their friends.
Email and SMS campaigns, loyalty rewards, referrals, promotions and promo codes, and follow-ups written for you.
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A website with booking on every page.
Built for you in minutes, edited by you, live on your own domain, with analytics that show visits becoming bookings.
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See what you took, who booked, and who didn't show.
Takings, appointments, no-shows, the book ahead, and what each person, service and product brought in.
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Online bookings
Customers book themselves online
Your booking page takes over the phone's job.
- Customers book, move or cancel themselves, any hour
- Reminders send themselves, email and SMS
- The AI assistant answers questions with bookable times
Deposits & no-shows
Deposits and reminders that stop no-shows
Reminders handle the forgetful. Deposits handle the rest.
- A percentage or a fixed amount, taken when they book. It comes off the bill, and refunds are one tap.
- Email and SMS the day before, sent automatically.
- Turn it on, and cards are saved at booking. Nothing is charged unless they miss the appointment.
$20 deposit held when they book
A full spa website, included
Built in minutesNo code neededLive the same dayBooking on every page
Automations
Everything that runs on its own for your spa
Set once. Then it happens while you work, and you see it on your Today page.
Reminders
The day before every visit, by email and SMS, with a link to move or cancel.
Deposits
Held when they book, refunded on their own if they cancel in time.
No-show fees
Charged from the card on file in one tap, with your policy already agreed.
The waitlist
A cancelled spot is offered to the people waiting for that day.
Rebook nudges
A regular past their usual time gets a note, written for you.
Review requests
A polite ask a few days after a visit, never after a no-show.
Loyalty reminders
One visit from a reward, and the member is told.
Welcome notes
A thank-you after a first visit, with your booking link.
The Monday brief
Last week's bookings and where they came from, in your inbox.
Try it on your spa, free for 30 days
Set up in minutes. Add your services, prices and hours once, and your booking page and website build themselves from there.
No card needed.
Spas ask us
BeNotely is booking software for spas and massage studios: online bookings, a website in your voice, deposits and reminders, and the follow-up intelligence that keeps monthly regulars monthly. Built in Australia, free to start, and everything on this page is the real product.
What makes BeNotely different for a spa or massage studio?+
It's one system instead of a stack of tools: the booking page, your website, deposits, reminders and the follow-up intelligence all work from the same setup. Add your treatments once and every part uses them, from the words on your website to the monthly rhythm of your regulars. And every demo on this page is a live site you can open, not a screenshot.
How does BeNotely help my spa grow?+
Quietly, every day. It notices which regulars are due for a visit and nudges them with their usual treatment pre-filled, offers cancelled slots to the people waiting, sends review requests after visits so your Google profile fills itself, and gives you gentle midweek offers that go to exactly the right guests. You see it all on the Today page.
How much does it cost?+
There's a real free plan for solo therapists: online bookings, your website and the AI assistant, no card required. Paid plans start at $29 AUD a month for one person taking bookings and from $69 for a team, GST included. Every new account starts with 30 days of everything switched on.
Is there a lock-in contract?+
No. There are no lock-in contracts and you can cancel any time. Your data stays yours.
Is it right for solo therapists? A team of therapists?+
Both. Solo therapists get a free plan that covers bookings, a website and the assistant. Teams get individual calendars and working hours per person, roles for front desk and managers, and guests choosing their own person when they book.
Can guests book without calling us?+
Yes, that's the point. Your booking page shows real availability from your calendar, and guests book, reschedule or cancel themselves any hour. Put the link in your Instagram bio and your Google profile and the phone gets quieter within a week.
How do deposits and no-show protection work?+
Per service, you choose: no deposit, a percentage, or a fixed amount. It's held the moment the booking is made, comes off the bill when they arrive, and refunding is one tap. Reminders go out by email and SMS the day before, and card on file covers the appointments with the most to lose.
We're using other spa software. How hard is the switch?+
Most spas are live in minutes. The setup wizard drafts your services and prices, you add your team and hours, and your booking link works from that moment. Your website can be drafted and published the same day.
Example websites
See the kind of spa website you'll get
Four looks, four real, live sites built with BeNotely. Tap around, book a time, see exactly what your customers would see.
Your spa, booked while you work
Free for 30 days with everything switched on. No card, no lock-in contracts, and your booking page can be live in minutes.
✓ No card needed✓ Cancel any time✓ Your data stays yours