The best time to ask someone to recommend you is right after a visit they loved. This automation offers their personal referral link at exactly that moment.
When it sends
In the days after a completed visit, and only while your referral program is running. Each message carries that customer's own link, with what their friend gets and what they get spelled out in your program's real numbers. Nobody gets it more than twice a year.
Good to know
- The link is personal: when a friend books through it, the referral shows on your Referrals page under the customer who shared it, and their thank-you sends itself once the friend's visit happens.
- Pairs well with Ask first - offering it after visits that genuinely went well reads better than offering it after every visit.