BeNotely Intelligence reads your own bookings and customers and suggests the next useful thing to do. Every suggestion is a fact and one button, and nothing is sent or booked unless you choose that. It's part of the paid plan, and the trial includes all of it.
Book the next visit at checkout
When you check out a visit or mark it completed, BeNotely asks: Book Priya's next visit? "Priya comes in about every 6 weeks, so around Friday 29 August." Book the next visit opens New booking with the same services and team member, on that day. You pick a time while the customer is still with you.
The gap comes from that customer's own visits when there are enough of them, then from your customers' usual gap, then from a typical gap for your kind of business. The line says which: "Priya comes in about every…", "Your customers come back about every…" or "A typical gap between visits is…". It doesn't ask when the customer already has a booking coming up.
What's worth doing
Open BeNotely Intelligence from the ✨ beside the bell. The number on it counts what's waiting for you. The page lists, only when there's something to show:
- Close out your day: visits from the last 7 days nobody has marked. See visits opens them on your Bookings page.
- Deposits to return: bookings cancelled with a deposit paid in person, by the customer in time or by you. Hand it back, then record the return on the booking.
- Due back around now: customers past the usual gap between visits, with nothing booked. Message them, or Book their next visit.
- Ready to send: automation messages waiting for you. Preview shows exactly what they'll get, then Send or skip.
- Lapsed customers: customers who haven't been back in over 2 months.
- A quiet week ahead: when the next 7 days have well under your average week from the last 4 weeks.
- People are waiting: who's on your waitlist.
- Emails bouncing: customers whose emails bounce, so they aren't getting yours.
- Packages about to expire: packages that expire in the next 30 days with sessions left.
Not now hides a card for 3 days, or one customer on Due back for 30 days. A skipped message stays away for as long as its automation waits between messages. When nothing needs you, the page says so.
Close out your day
The Close out your day strip on your Bookings page lists the last 7 days' visits nobody has marked. Mark the no-shows first, then Mark all completed for the rest. With invoices on, you check out each one instead.
The Monday brief
Every Monday morning, owners and managers get an email with last week's booking page numbers and, on the paid plan, what's worth doing as a list with Open BeNotely Intelligence. A week with nothing to say sends nothing. Each person can turn it off under My notifications.
FAQs
Will it message my customers without me?
Only if you set an automation to Automatic. Every automation starts as Ask first or Off, and Ask first waits in BeNotely Intelligence for you to send. Change it any time under Growth, then Automations.
Is this the same as Tell us what you need on my booking page?
No. Tell us what you need is the assistant on your booking page that helps customers find and book what they need. BeNotely Intelligence is in your dashboard and suggests what you could do next.
Where do the numbers come from?
Your own bookings and customers. Every number is a real count. When a gap is a typical one rather than your customer's own, the wording says so.