The moment someone is one visit away from their reward is the strongest booking nudge your loyalty program produces - this automation makes sure they know.
When it sends
When a member of your loyalty program is nearly at their reward - one visit away on a visits program, close to the line on a spend program. It speaks each member's own numbers: "you're just one visit away from $10 off". Members already holding a reward don't get it - the booking page and the visit itself tell them.
Good to know
- It only appears in your list while a loyalty program is running.
- Nobody gets it more than twice a year - it's a nudge for the almost-there moment, not a recurring campaign.