The owner of a business can close its BeNotely account at any time, from the web or the BeNotely app.
How to close it
On the web, open Settings › Billing and choose Close your BeNotely account at the bottom of the page. In the app, open More › Settings › Billing and press Close your BeNotely account.
If you have bookings still to come, cancel them first so your customers know. Then choose a reason, add a few words about why, and press Close my account.
What happens
- Your booking page and website go offline straight away, and nothing more is sent to your customers.
- If you're on a paid plan, it ends straight away. Time you've already paid for isn't refunded.
- For 30 days you can log back in and reopen. Everything comes back as you left it, on the Free plan.
- After 30 days, your account's data is permanently deleted: your customers, bookings, sales, messages and files. We keep only our own records of what you paid BeNotely.
Team members
A team member's access ends when the owner removes them from Team. To have your own login deleted as well, email us at hello@benotely.com from the address you log in with.
Can't log in?
Email hello@benotely.com from the address on the account and we'll close it for you.