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The By resource report

How booked each room and piece of equipment was over any dates, for knowing when you need another.

The By resource report shows how much each of your rooms and machines is used. Find it under Reports in the sidebar (owners and managers), under Team & menu.

Pick a date range and you'll see a row for each one you have: how many bookings used it, the hours they used it for, and its Utilisation. One you have several of, like Room 1, Room 2 and Room 3, has a row for each, with the resource's name under it. Three tiles sit on top: the Busiest, the Hours booked across all of them, and the Bookings.

What counts

Completed and missed visits count; cancelled visits don't, since they gave the time back. Each part of a visit counts for the time it uses that room or machine, so a body scrub then a massage counts the scrub's time in the Vichy room and the massage's in the treatment room. A visit using two counts once for each.

Utilisation is the hours booked as a share of your open hours: your business hours over those dates, with breaks and closed dates left out. One that takes two bookings at a time is full at twice those hours. A room at 90% on a Saturday is a good sign you need a second one.

One you've archived keeps its row for any dates it was used, marked Archived. Export CSV downloads the table for the range on screen.

Why is a room's utilisation low when the calendar looks full?

The report counts the time each part of a visit uses the room, not the whole visit. A two-hour visit whose scrub takes 45 minutes uses the Vichy room for 45 minutes.

Still need a hand?

Drop us a line any time and someone on our team will help you sort it.

support@benotely.com